Shipping Policy

We ship using DHL .

Shipping is already included in the price so basically shipping is free.

Estimated time of arrival at normal condition US, UK, SEA and other part of Asia is 4-7 days by DHL .

All shipments are with tracking you can track it at DHL.

We will give you tracking number once the goods are shipped.

Our duty ends when the goods are shipped and tracking are provided.

We ship worldwide.

Sample purchase is not considered as reserving the full bottle oil.

We accept payment outside paypal such as using moneygram or Western Union or even Telegraphic transfer. Please e-mail us if your country doesn’t serve by paypal.

First pay first serve, so no guarantee when you purchase sample you will get a full bottle of our artwork.

We bear no responsibility on buyer’s custom charge and duty and tax .

Return Policy

Oud are personal things, so for that we other people may accept halfway opened oud oils please try sampling for chips and oil first when available.

Purity is our assurance, if you wish for GC MS test for your oil we can do it with a minor charge.

Please contact us for details.